Thomas Hawk on the PriceRite Bait-and-Switch
Thomas Hawke learns a lesson about the sleazy operators who do business on the net. Caveat clicktor: PriceRitePhoto: abusive bait and switch camera store.
At this point I thanked him and informed him that I would be writing an article about my experience with his company. It was at this point that he went ballistic. He first told me that if I did this that he would not cancel my order but just never fill it. If I cancelled it he said he’d charge me a 15% restocking fee. When I told him that that would be unethical he went nuts. He accused me of trying to “extort” him and said that he was going to have two local police officers come over and arrest me. He then went on to say that as a “professional photographer” I should have known better than to try and buy a camera this way and that he was an attorney and would sue me if I wrote an article about my experience.
He told me that I had no idea who I was dealing with and that as he had my work contact info that he was going to call both my immediate supervisor and the CEO of my company and tell them that I was trying to extort him.
“I will take this very personally,” he said.
December 3rd, 2005 at 11:27 am
I placed an order with a similar store a couple of years ago (who knows… maybe the same one), because they had the best price on an “in stock” camera. They called to upsell me a bunch of overpriced accessories. I declined, and they explained that they would no longer sell me the camera. Go figure.