“This was the era in which Mora-Blanco began her career at YouTube. Trying to bring order to a…”
Wednesday, April 13th, 2016“
This was the era in which Mora-Blanco began her career at YouTube. Trying to bring order to a digital Wild West one video at a time was grueling. To safeguard other employees from seeing the disturbing images in the reported content they were charged with reviewing, her team was sequestered in corner offices; their rooms were kept dark and their computers were equipped with the largest screen protectors on the market.
Members of the team quickly showed signs of stress — anxiety, drinking, trouble sleeping — and eventually managers brought in a therapist. As moderators described the images they saw each day, the therapist fell silent. The therapist, Mora-Blanco says, was “quite literally scared.”
”
– from The Secret Rules of the Internet, a detailed and fascinating new story on The Verge about the history of online moderation from the earliest days of sites like YouTube to the present. (via femfreq)
Reposted from http://ift.tt/23GnERX.
